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To ensure that our equipment performs to the highest level we offer a range of services to our customers worldwide, using suitably trained and qualified engineers.

Typical service includes

  • Survey of the installation site – compare to drawings
  • Marking installation location on floor
  • Assisting customer to offload from transport, unpack, check for shortages or damage, place into final installation location
  • Assemble equipment and separate components as necessary
  • Bolting equipment to floor
  • Completing any required internal wiring
  • Final inspection and report
  • Leaving working area clean and tidy
  • Travelling to / from site, accommodation and living expense
  • Working during normal working hours

Typical Service Contract excludes

  • Unloading of equipment from transport or pallets
  • Forklifts or other lifting equipment and labour
  • Disposal of packaging materials
  • Working overtime, weekends or holidays (to be charged at Suncombe standard service rates).

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